Refund policy
Our Commitment
At Barber Inside, customer satisfaction is important to us. We want you to shop with confidence, and if there is a problem with your order, we aim to provide a simple and fair process for returns, exchanges, and refunds.
This Return & Refund Policy explains our return requirements, refund process, exchange options, and customer responsibilities.
Return Window
Eligible products may be returned within 30 days of delivery.
Return requests made after the 30-day period may not be accepted.
Return Eligibility
We accept returns for both defective and non-defective products, provided the following conditions are met:
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The product must be unused and in its original condition.
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Original packaging should be included whenever possible.
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The return request must be submitted within 30 days of delivery.
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Proof of purchase or an order confirmation may be required.
Items that do not meet these requirements may not qualify for a return.
Non-Returnable Items
The following items may not be eligible for return:
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Products damaged through misuse or improper handling.
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Items returned after the 30-day return period.
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Clearance or final-sale items specifically marked as non-returnable.
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Products that do not meet the applicable return conditions.
Return Method
Returns are accepted by mail.
Please contact our customer support team before sending a product back. We will provide the appropriate return instructions.
Customers are responsible for packaging returned items securely and keeping the return tracking information until the return has been completed.
Return Shipping Costs
Customers are generally responsible for return shipping costs for change-of-mind or non-defective returns, unless otherwise stated.
Barber Inside will cover return shipping costs when the wrong item was received, the product arrived damaged or defective, or the issue was caused by an error during order fulfillment.
Restocking Fees
No restocking fee applies.
We do not charge a restocking fee on approved returns.
Exchanges
We accept exchanges for eligible products, subject to product availability and the conditions outlined in this policy.
If a replacement item is unavailable, a refund may be offered instead.
Customer Responsibilities
Customers are responsible for:
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Providing accurate order information.
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Packaging returned products securely.
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Following the return instructions provided by our support team.
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Keeping return tracking information until the return has been completed.
Refund Processing
Once we receive your returned item, we will inspect it to determine whether it meets the applicable return requirements.
If the return is approved, your refund will be processed within 10 business days and issued to the original payment method used for the purchase.
Depending on your bank or payment provider, additional processing time may be required before the refund appears in your account.
Late or Missing Refunds
If your refund has been approved but you have not received it, please check with your bank or payment provider first.
If you still need assistance, contact our customer support team and we will help you look into the matter.
Damaged, Defective, or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.
We may request photographs or additional order information to help us review the issue and determine the appropriate resolution.
Order Cancellation
Orders may be cancelled before they are processed for shipment.
Once an order has entered the shipping process, cancellation may no longer be possible. In such cases, the standard return procedure will apply if the order is eligible.
Contact Us
Business Name
Barber Inside
Business Address
4501 Staffordshire Ln
Valparaiso Indiana 46383
United States
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (GMT-05:00PM EST)